Communities of Practice


Systems transformation and results for consumers – a case study

Join your SOCAP members and complaints and customer care industry professionals in Perth at a SOCAP Community of Practice morning tea. Hear from Tania Bolton, RACWA, Manager Member Relations on the organisation’s transformative shift to new case management tools and the outcome for service delivery for members.

Tuesday 13 November
Royal Automobile Club of WA
832 Wellington St
West Perth, WA, 6005
11am – 12.30pm


Free for SOCAP members