President

Dini Soulio
Commissioner
Consumer and Business Services SA
SA

Vice Presidents

Incoming

Don Wilson
Manager Program and Transformation Delivery
Qantas Airways Limited
NSW

Outgoing

Audrey Pajmon
Head of Customer Resolutions Wealth, Commonwealth Bank Australia
Commonwealth Bank of Australia
NSW

Public Officer & Company Secretary

Treasurer

Peter Plustwik
Senior Manager, Customer Advocacy, Allianz Worldwide Partners
QLD

Andrew Taylor
Executive Director
Active Engagement
NSW

Board Members

Suzanne Crowle
A/ Director, Regulatory Services, Department of Finance Services and Innovation
NSW

Tina Dougherty
Director, Customer Experience
Department of Finance, Services and Innovation
NSW

Lisa Quinn
Manager, Customers and Community Affairs, Business Services
ICON Water
ACT

Andy Rodger
Director Stakeholder Relations, Information, Intelligence & Communications
Inland Revenue, NZ
NZ

Prof Tania Sourdin
Dean of Law
Newcastle University
NSW

Chris Wheeler
Deputy  Ombudsman
NSW Ombudsman
NSW

Fiona Brown
Chief Executive
SOCAP Australia
Contact Fiona Brown
Download Fiona Brown CV