SOCAP Australia Board

2017/18

Updated 31 August 2017

The current members of the SOCAP Board of Directors were elected at the SOCAP Australia AGM on 24 August 2017.

President

 

Audrey Pajmon
Head of Customer Resolutions Wealth
Commonwealth Bank of Australia
NSW

Vice Presidents

Incoming

Dini Soulio
Commissioner
Consumer and Business Services SA
SA

 

 

Outgoing

Simon Tracy
Senior Manager NRMA Car Servicing
NRMA Motoring Services
NSW

Public Officer & Company Secretary

Treasurer

Anna Woods
Innovation Transition Director
ANZ Banking Group
VIC

Andrew Taylor
Executive Director
Active Engagement
NSW

Board Members

Suzanne Crowle
Director Engagement and Complaints
NSW Fair Trading
NSW

Tina Dougherty
Director, Customer Experience Better Regulation
Department of Finance, Services and Innovation
NSW

Andrew Gavrielatos
Acting Commissioner, NSW Fair Trading
Acting Deputy Secretary, Better Regulation Division
Department of Finance, Services and Innovation, NSW Fair Trading
NSW

Peter Plustwik

QLD

Lisa Quinn
Manager, Customers and Community Affairs, Business Services
ICON Water
ACT

Andy Rodger
Director Stakeholder Relations, Information, Intelligence & Communications
Inland Revenue, NZ
NZ

Simon Roughton
Early Resolution Specialist, Facilitator, Trainer
Orb Solutions
NZ

Prof Tania Sourdin
Dean of Law
Newcastle University
NSW

Catherine Thomas
Customer and Partner Experience Director, Microsoft
NSW

Don Wilson
Manager, Customer Care
Qantas Airways Limited
NSW

Chris Wheeler
Deputy  Ombudsman
NSW Ombudsman
NSW

Fiona Brown
Chief Executive
SOCAP Australia
Contact Fiona Brown
Download Fiona Brown CV