2017 Symposium Speakers

Elise Abraham

Manager Market Relations Real Estate & Property, NSW Fair Trading, 2016 Stellar Achievement Award

Biography

Elise Abraham has worked in customer service delivery with NSW Fair Trading for over 10 years. Elise’s primary role is the management of service delivery including Fair Trading’s state-wide real estate and property telephone and complaint handling services as well as community and stakeholder liaison and administering compensation schemes. Elise has been instrumental in the establishment of a number of new customer services including Fair Trading’s tenancy complaint handling service launched in 2014, which is accessible to NSW tenants, landlords and real estate agents. Elise is currently managing operations for the recently established Loose-Fill Asbestos Insulation Taskforce which has seen over 96,000 registrations from home owners wanting to take part in the government’s program to identify, purchase and rehabilitate properties affected by loose-fill asbestos.