SOCAP Australia provides members access to research into the consumer affairs and complaint handling industry and resources to assist in your ongoing professional development.
SOCAP Australia Consumer Directions
View the Spring Consumer Directions below
Download Spring Consumer Directions
|Members only resources including Consumer Directions archive|
SOCAP Australian Complaints Professional Certification Scheme
Consumer Directions Magazine
SOCAP’s quarterly publication Consumer Directions covers a range of industry specific information, significant
business and regulatory updates and relevant industry market reports.
Consumer Directions provides you with:
- Up to date information on consumer related legislative changes and trends,
- Insights into specific industry segments and the current issues faced,
- Best practice information from around the globe via SOCAP’s international partners, and
- Opportunities to advertise.
|Archive – Members only|
|Employment opportunities at SOCAP Australia member organisations – members only|
SOCAP Australia Members Forum
Standards Australia – http://www.standards.org.au
SOCAP International http://www.socap.org
The Future of Work Webinar Series – Episode 2
SOCAP Australia is a not for profit membership association and may at times conduct research in partnership with other agencies including academic institutions to further the knowledge and advancement of the consumer affairs and complaints handling industries and profession within the SOCAP Australia membership. In undertaking any such research SOCAP Australia does not pay indirect costs for the purposes of delivery and production of any such research.