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“Consumer affairs professionals should be an integral part of their organisation’s product and/or service development team or process as they not only bring consumer perceptions about how their current products and services perform in the market but also where there is scope for continuous improvements and innovation.”

SOCAP Patron, Professor Allan Fels AO

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Phone: +61 (2) 8095 6426
Email: socap@socap.org.au

ABN: 20 058 477 017

Suite 2201, Level 22, Tower 2

101 Grafton Street

Bondi Junction NSW 2022

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