Mark has an Economics and International Politics degree. He has completed Consulting and Facilitation seminars at Hawthorn Institute, Maxxim, P/D Performance Dynamics, Integro, Liberty Consulting, Australian Psychologists Press, and has Certificate IV in Workplace Training and Assessment. Mark has twenty six years of training and consulting experience and has managed his own training business for 16 years. During this time he has worked with companies such as CGU, Ford, CSIRO, CSL, Optus, Medibank, Sigma Pharmaceuticals, Fosters, Beringer Blass, CUB, Ericsson, and over twenty government bodies. Mark recently released his first book titled “Ignition – Don’t Fire Them, Fire Them Up”. Mark specialises in:
- Leadership and Performance Management
- Negotiation, Conflict Resolution and Customer Service
- Time Management
- Presentation and Training Skills
Mark’s approach is to avoid over theorising – the emphasis of his workshops is on practicality. His workshops are highly interactive, and participants do not sit down for long. He encourages participants to share ideas and to reflect and review past experiences. These ideas are combined with established concepts and techniques, and participants are encouraged to develop and practice specific actions, which can be implemented when they return to the work environment. Role-plays and practice are importance. Mark believes that participants should be able to immediately apply relevant tools and techniques they have learned.