Business Audits

Want a comprehensive review of team skills in customer care, complaints handling, communication skills or letter writing to ensure your professional development is being directed in the right way?

SOCAP can audit, assess and report on findings, for individual to large scale teams to assess current skill sets and identify skills gaps for improvement, and current staff champions to position team mentors.

Ask us how this can be developed for your team’s skills suite by calling 02 8095 6426.