SOCAP Australia Board

2019/20

Updated September 2019

The current members of the SOCAP Board of Directors were elected at the SOCAP Australia AGM on 20 August 2019.

                                               

President

Incoming

Don Wilson
Manager Program and Transformation Delivery
Qantas Airways Limited
NSW

Vice Presidents

Peter Plustwik

Incoming
Senior Manager, Customer Advocacy, Allianz Worldwide Partners
QLD

Dini Soulio

Outgoing
Commissioner
Consumer and Business Services SA
SA

Public Officer & Company Secretary

Treasurer

Lisa Quinn
Manager, Customers and Community Affairs, Business Services
ICON Water
ACT

Andrew Taylor
Executive Director
Active Engagement
NSW

Board Members

Audrey Pajmon
Head of Customer Resolutions Wealth, Commonwealth Bank Australia
Commonwealth Bank of Australia
NSW

Mel Lawrie
Dispute Resolution Manager Customer Market Operations
AGL
VIC

Andy Rodger
Director Stakeholder Relations, Information, Intelligence & Communications Inland Revenue NZ

Prof Tania Sourdin
Dean of Law
Newcastle University
NSW

Chris Wheeler
Deputy Ombudsman
NSW Ombudsman
NSW

Juliette Mansted
Executive Manager
External Customer Relations
Group Customer Advocate
Suncorp
VIC

Justin Tsuei
Complaints Operations Principal
Telstra Contact Centre
VIC

Kassandra Hochwallner
Customer Advoacy Manager
Customer & Community                               Urban Utilities                                               QLD

Fiona Brown
Chief Executive
SOCAP Australia
Contact Fiona Brown
Download Fiona Brown CV