2019 Symposium Speakers

Karen Andrews

Head of Consumer Engagement Services, Nestlé Australia Ltd

Biography

Karen Andrews is an expert on all things consumer at Nestlé. As a senior leader and industry contributor with 20+ years experience, she provides strategic consumer intelligence that drives engagement and growth.

Her insights are highly valued and trusted throughout the business as she focuses on brand protection, reputation management and consumer advocacy.

In this session, she will shine a light on the strategies of building brand advocacy across multi consumer channels in the service space.