Janine Young was appointed Energy & Water Ombudsman NSW in November 2014. Janine gained extensive experience providing independent dispute resolution services as the Victorian Public Transport Ombudsman and Deputy Ombudsman at the Energy and Water Ombudsman (Victoria).
Janine is passionate about ensuring that social justice and essential services are available for all, especially vulnerable consumers. During her career, Janine has focused on improving social inclusion and community connectedness and delivering innovative, accessible and equitable services.
Janine is an Executive Member of the Australian and New Zealand Ombudsman Association (ANZOA).